I am wondering what is "Customer Service" to Jetstar nowadays. I have been waited for more than 3 working days as promised by the manager of Contact Centre that someone from the Customer Service Unit will call me back. However when someone called me back today (Since 11 Jan 2011 till today - 7 Feb 2011), he can't even solve my issues and also refused to let me speak to someone higher. To him, he is the highest point of contact and insisted that he can't transfer call nor getting anyone else to call me. The worst part - HE... read full review »