Recently, on a trip to Temecula California to bury my wifes mother, we experienced a level of customer service so poor I felt compelled to let as many people know about it as is humanly possible. Our adventure began at the Hampton Inn on Jefferson Street in Temecula California. Please note that the facilities were actually very nice and the front desk personnel were well trained (Karen and Nadia were phenomenal). Chris, in the sales department also did a great job. That said, the target of this complaint is the properties General Manager... read full review »