Sallie Mae promised in writing, 4% interest, actual interest is 8.5% with no reduction available. No help available from any source with this issue. Private loans for both students are paying interest with increasing balance for Sallie Mae's interest bearing accounts. The graduates are drowning deeper in debt while Sallie Mae pulls in the money for their employee and manager bonuses each year. Sallie Mae refused to send the proper deferment form, only good for a total of three years maximum, instead sending me the economic... read full review »