I was really excited to use HauteLook. I ordered three items, two were good quality, but the boots I ordered were extremely low quality (plastic soles, very chemical smell to them, poor quality, could see glue on outside of boots, entirely fake materials). I returned them, and had a $10 restock fee. I used my credit ($35) to get a necklace, which arrived broken. The necklace was listed at $100 retail, on sale for $48, it looked pretty, and of quality materials, on the website. In person, it was a necklace which might have a wholesale value of... read full review »