"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Caroline Preece)

Samsung
Caroline Preece February 10, 2011
Bought the Samsung Galaxy Europa Mobile in good faith and cannot text with it, there seems to be a software problem and the company know about this. So instead of replacing or refunding my money Samsung prefer to leave me with a phone which does not work, until they sort out the software problem and they cant advise when that will be either. I have had no help whatsoever from Samsung's customer service or complaints department they tell me; its really my problem and I will have to wait until they can find a solution. I am so unhappy that they have sold me a product that is not fit for purpose and they dont want to do anything about it!!! read full review »
Filled under: Electronics Location: India

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