I was contacted by neotel within 24 hours and thought my problems were finally over. The main problem lies with administration. I was told that a document is attach to my account which clearly states why I wanted to cancel my connection. Now all of a sudden I must do it again, for the reason stipulated for cancellation is different from what I said. My reason stays the same: BAD SERVICE! I am not relocating, I am canceling due to bad service and a faulty network. We were promised by a sales rep that our speed would be 2.4mbs. When I... read full review »