USER REVIEWS (kiwifsu)
Cruise.com
Cruise.com uses bait and switch tactics. They showed a 'prepaid gratuity' included for a cruise I recently booked with them. After comparison shopping across other sites, I decided that I would book with them (my first time) because this seemed like a good deal. I booked the cruise and received my cruise documentation, which stated that pre-paid gratuities were not included. I had even taken a screenshot of the page that shows the little 'pre paid' gratuity icon as proof. After inquiring why I didn't have the pre-paid... read full review »
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