I called my Premier Banker on the morning of the 15042010 to dispute an amount was reserved on my credit card. Gugu Mahlangu advised me that she would get back to me on how to proceed. It was almost close of business and I received no response yet. I then called the call center and spoke to Jacqui Coetzee who sent me a dispute form which I promptly filled out, signed and sent back to her as per her request. I sent an e-mail to Gugu and she told me that she was at a client function the entire day and could not assist me timeously...it would... read full review »