I'll never use UPS again - and suggest you don't either as you can't depend on UPS to deliver what they promise - and are paid for. My story: I needed an oil painting to be delivered to a Vancouver Island B.C. address in January 2011. I thought I would use the local UPS store in Kanata, Ontario for the first time (and last time). I took extraordinary measures to box the painting with a protective wood frame and fiberboard covering the front and back of the painting. I asked the manager at the UPS store if it would be better... read full review »