Late charges start being added on the 15th of the month and they start calling on the 3rd every month. By 9 am they have called twice. When I get home at end of day they have called 20 times throughout the day. How can this be financially advantageous to pay people to call nonstop? How can this result in customer satisfaction? All businesses have been effected by the economic downturn, it doesn't mean we treat our customers as if they are criminals and aren't going to pay their bills. I hate them and will never do business with them in the future. read full review »