For the past 10 Months Verizon Wireless has been charging me (443-867-0310) for a service (usage controls) that I did not authorize. It is my fault that I do not check my statement each and every month, but I pay on auto pay. That said, when I brought this to the attention of the verizon rep. on 02/15/11 @ approx. 10am, she stated that I had to have authorized the extrat charge because it stated it in thier system notes. After going around with her for several min., I asked to speak with a supervisor. When I asked was given much resistance and... read full review »