I have been dealing with Kay Jewelers since Aug of 2009. They have lost both my fiance and I's rings. When they finally got mine in it was actually ruined. (See pic below) We were informed shaddy information on how to get a new ring. (My fiances ring had diamonds in it. They would not cover the diamonds w/insurance so the lady told us to just call and say he needed a "new size" if a diamond had fallen out. This way we would get a brand new ring with all the diamonds in it) They barely have given us any compensation, and everytime... read full review »