my complaint on citi mortgage can go on forever in 2009 i was a month behind and ask for help knowing my financial status was worsening. They said couldnt do anything until I was 3 or more months behind. to star I refinanced with Gaurdian savings which immediately sold it tociti mortgage. from the start they screwed up my account. I could go on forever but a short version is I pay my taxes insurance and mortgage in one payment and citi pays out to my insurance and taxes. I get a letter stating I havent had home owners insurance for a long time... read full review »