Ordered a bespoke piece of jewelry in November 2010, Promised delivery 5 to 7 weeks, now 16 weeks and still not delivered. Many silly excuses from hand couriered to Germany and stuck in bad weather conditions, followed by item lost then found but with insurance agent for damage inspection and now stuck in factory on Thai/Cambodia border due to border dispute. Paid by paypal as this is all they will accept. Big mistake as paypal will not take up a dispute after 45days (5 weeks). Have asked for my money to be returned and now they refuse to communicate with me. read full review »