I want to escalate our issue with our broadband internet service. Sine we signed up for it, we never received quality service. It's either we are not able to connect to the internet or after we are connected, it loses it's connection after 5-10 mins. We called the hotline several times, but all they could is to provide us with a ticket # which I think were never addressed. My husband, ( the acct holder) spoke to a supervisor during his one call to the hotline, the supervisor requested for a site visit. The tech person went to... read full review »