When: Feb 15, 2011 The people, particularly the manager, IGNACIO, are very unprofessional and could care less. I had Dragon Quest VI preordered(Reserve pickup:22089) as a gift and went to pick it up with my brother(giftee).The manager was there and eventually got me my game.I then asked for the preorder bonus item - a Slime plush. He furrowed his brow so I described it to him without a problem.''Oh!!''He said and went to supposedly look in the backroom.After he came back, he said, ''Haha.Sorry... read full review »