I ordered a set of ‘Northern Exposure’ discs paid for through MasterCard. The discs arrived and all were optical copies of original discs with obviously hand-placed (many with ripples) labels each numbered by ball-point pen. The first disc failed to initialize. The company said to try another DVD player. I said I have a state-of-the-art Pioneer BD-09, Pioneer’s flagship model. The second disc skipped chapters. At that point I asked for a refund. The company said I would have to send the discs registered mail to an... read full review »