USER REVIEWS (Thomas Tizard)
LensCrafters
Bought a pair of glasses-overpriced at $525., but my wife liked the frames & service was fast. At 12 1/2 months, the layers in the lenses started to separate, glasses were unusable. The co. inisisted on their "0ne-year-warranty", couldn't help. After complaining to our State Dep't of consumer affairs, we got a response from the co. - They would replace the glasses -at half-price! we might have accepted a new pair free, but will not give them another dollar for a clearly defective product. Other glass shops we took them to said they'd never seen anything like it. read full review »
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