In my reading of these comments, It is sad to admit this, but for the most part each one is true. Seriously folks . . . this is the world of retail PERIOD. In defense of the company; there are some consumers that shop at Eyemasters stores that have a sense of entitlement. The company has literally GIVEN thousands of dollars AWAY in free eye wear AND people also get to keep their eye wear. Bottom-line is that this is not a quality product for the value. The frames come from overseas and it cost the company virtually very little. . . best advice SHOP somewhere else. read full review »