I purchased this product last year but then changed my mind once I received it. For me, the instructions were confusing, making them difficult to follow. Also the product itself didn't look professional and there were no ingredients listed (I know, I should have checked this out on the website first - just caught up in wishful thinking that I'd found something that worked). I contacted an individual that calls themselves 'Charlene' to explain but after a couple of emails she started to come across as rude and insinuated... read full review »