Last September of 2010, I added my husband on my account as a family member for $49 with one year contract. Last january 2011, I noticed my bank account that they have been taking $60 instead of $49 as per the contract. I called a week before my appointment on January 13 and told them that they have been overcharging me since September 2010. They told me that she will notify the manager and the manager will call me back for the status. A week had passed and still no call. I told them again on January 13 about my situation and same thing they... read full review »