So, I ordered the correct replacement battery for my laptop and received it in a semi timely manner...problem?? YES! It was not the correct replacement, not even close. After many emails (which they apparently only answer 1 per night at about 3am) they FINALLY gave me a return authorization and said once they receive the battery, they will send the correct one. Mysteriously, they "never received" the battery back that I sent Priority Mail (insured). I smell BS here, I don't know all of the particulars but I think they are scam... read full review »