I was eligible for a new phone on a Friday. I placed the order for my new phone because I was told I could have Saturday delivery - I never would have ordered over the phone if that wasn't an option, I would have gone from store to store to find the phone I want in stock if necessary, because I wanted the weekend to figure it out. No, I was assured repeatedly (because I kept asking, for verification) that I would have my phone delivered on Saturday (who knew Saturday delivery existed? Yay! Or so I thought.) Received the email... read full review »