On april 14th my wife missed her outbound flight to Tampa because of major traffic heading towards kennedy airport. we arrived thirty minutes prior to the flight and they refused to check her in. we were referred to a supervisor who was not anywhere to be found. so we were referred to the ticket counter. we accepted responsibility but were angered by the fact we could not rebook without paying for a whole new flight because we were using a comp ticket. one that was issued by AA after we had issues with them the prior year. So we re-booked on... read full review »