ON FEBRUARY 26, 2011, I CALLED TO FIND OUT ABOUT THE AVAILABILITY OF A 2006 DODGE DURANGO THAT WAS PRICED AT $14, 387. I WAS GIVEN AN APPOINTMENT TIME AND WAS TOLD THAT THE CAR WOULD BE AVAILABLE TO VIEW WHEN I CAME IN. I EVEN RECEIVED AN EMAIL CONFIRMATION WITH THE TIME( 2 1/2 HOURS FROM THE TIME I SPOKE WITH REP) 230PM, VEHICLE DESCRIPTION, AND THE REPS NAME JOANNA THAT I WAS SUPPOSE TO SEE. WHEN MY FAMILY AND I GOT TO THE DEALERSHIP(HUSBAND AND 3 KIDS UNDER 5) TO OUR SURPRISE JOANNA WAS NOT A SALES REP SHE WAS JUST AN APPOINTMENT SETTER. WE... read full review »