On July 12th 2010 my family was traveling together home (SDF) from our vacation in Cozumel, Mexico when our flight (DL # 2357) was delayed and then canceled at ATL. Most of us were re-scheduled on another direct flight the next morning (DL #5548) one 16 year old girl was put on a separate schedule through CVG (DL0476) then on to SDF (DL6311). I spent at least an hour on the Medallion member’s customer service phone and in the ticketing line at ATL to get this CHILD put on the same schedule as the rest of the family. All that effort wa... read full review »