On the 16th February I ordered a digital camera, and had a confirmation of despatch a day later. That same day the payment was taken from my credit card. This firm does not track their despatches to City-Link, and so cannot prove they actually sent the parcel out. Yesterday (28/2/2011) I had a confirmation of cancellation, but am told that a refund back onto my card will take up to a month to process, and it is out of their control to speed this up. This effectively means that I have sent £129.00 out of my account into theirs for up to 6... read full review »