I made my payment over the phone on 2/9 with a agent who was very rude. So rude I complained to her manager. I called on 2/25 because the payment had not cleared my account. I spoke to the same manager who I made the complaint with and she told me everything was fine and they had my payment. That following Monday they reposed my car saying they got my payment back. Apparently they tried to take the payment from a old account. The fact that I called them Friday them and said there was a problem because it hadn't cleared yet wasn't... read full review »