Took advantage in 2004 of their buy 1 get 6 free or some such offer. They then offered “buy the books to complete the agreement and get another free. Coupon enclosed.” So I bought all the books under the agreement and ordered the free one. I included the free coupon as instructed. They sent the books and billed me for the free book as well as the ordered books. I paid for the books I ordered and reminded them that the other book was free via coupon which I had submitted. They never responded other than to keep billing me for... read full review »