Both my wife and I have elite status with American Airlines and we are very unhappy with the way we were treated by the AA representative (Ms. Germaine O'Donnell - American Airlines Advantage phone line). Not only she was patronizing but she was everything else but helpful. After reviewing the American Eagle flight on-time performance and our recent experience flying to and from Hawaii (also on American Airlines), we asked to be moved from 11:50AM to 9:50AM to have more time to catch our flight from Dallas to Frankfurt. Early flight add... read full review »