We have waiting for a refund of a charge made to our account on 4 October 2010 for $49.95. We requested this credit on receipt of our statement from American Express late October. the charge reference is 3407168614 al River 34071. As this product/service was not required, we cancelled and requested a credit. our Card details are 3760...1014. A possible reference no.20023287. I look forward to your reply and thank you for your assistance. regards Helen read full review »