I recently was scammed and complained to the Atlanta section of BBB and had everything straightened out. The BBB contacted Reading America and they cancelled my subscription and gave me my money back. It can be frustrating trying to cancel this stupid subscription! I spent hours on the phone with Reading America and they were very rude to me. File a report with the BBB Atlanta at http://atlanta.bbb.org/consumers/ If it worked for me it can work for you!! read full review »