I have within the last year after signing up with them been told I was sold the contract in error and given permission to leave due to them telling me they could support my emergency tunstall medical alarm and then they couldnt blaming it for internet problems and telling me I could leave, then called and told sorry its nothing to do with the broadband and I stayed, then it was suggested it was the exchange which when I mentioned it to another rep, they said no record of this, then it was found to be the router later on in the saga. Annoying... read full review »