These guys are a serious bunch of thieves. I was hit from behind and the evidence they have at hand is quiet clear to whose fault the accident was. However, at the time of the accident, AVIS collected information from the third party to the accident and somehow managed to pay the third party out even though she was at fault. Now they expect me to pay the insurance excess. I personally suspect either some sort of internal fraud to favor certain people or simply staff fraud who make a commission from paying out wrong claims. (BRIBERY at its best... read full review »