My family and I were supposed to spend Christmas in France – our first visit in 3 years. My daughters were excited to see their grandparents and cousins. Our flight was scheduled to leave on Saturday December 18th and around noon that day we received an email saying that the flight had been cancelled and to “check with our booking agent.” I immediately called BA to re-book and after waiting on hold for two and half hours, I was finally able to rebook for the first available date on Tuesday December 21st. We went to the... read full review »