As usual9for me) when considering a purchase that offers different payment plans - I chose the most efficient plan which was the 12-mo payment up front rather than the more expensive monthly fee. Upon completing a purchase through my cell phone for my cell phone (a mobile access website), I found that the video's due to an unknown reason will not play on my phone and immediately went back to the website and scoured it for more than half an hour attempting to find a means to cancel the account and get a refund. Finally, I had to get to a... read full review »