On 12/09/2010 at 9:oo am which was a schduled appointment, later that day about 4:30pm that afternoon I give them a call because I hadn't heard anything back from them but they still had not looked at my vehicle but she informed me that if I was not contacted by COB then it would be first thing the next morning; unfornatily I still didn't receive any call from Cadillac of Fayetteville, At 1:00 pm that afternoon I once again gave them a call and at this time Mrs Green (service advisor) inform me that it was my heater core and that she... read full review »