I have been getting my CPAP supplies from Apria for a number of years. A bit over a month ago the air hose failed I contacted Apria I was told new one on the way thank goodness I do not discard old equipment. I lost track of time after realizing so much time had passed I gave them a second call. I was told you will have a new hose next business day. When UPS arrived next day instead of a CPAP hose they scent A PAIR OF CRUTCHES YES I SAID A PAIR OF CRUTCHES. When I called to complain I was told by a Kim at there Orlando Corporate we are human... read full review »