Despite the initial bad service and hiccups, I decided not to make a formal complaint as your staff did try to rectify their mistakes. However, I found out recently from my friend that she has not opened up the hamper as it did not match the picture of the order that I sent her. This is too much and so I am sending this email in the hope that you will make arrangements rectify this error by delivering the correct hamper down and collect back the wrong one without any additional charges asap. The photo of the wrong order is attached for... read full review »