Took order for laptop 2 weeks ago. Failed to deliver it. Useless customer service. Failed to call back when promised. Failed to investigate why it was late. Still not arrived. Rude and unhelpful customer service staff - gave the impression it was my problem rather than something they were responsible for - and that I should be grateful that they could spare the time to talk to me about it. All in all I would NOT recommend buying anything from Dixons. My customer review = Dixons are hopeless - don't buy from them. read full review »