I purchased a product from Jeff Teng via Alibaba. The product did not include a leather case as shown and the product does not work well. I complained to Alibaba and a few weeks later they say they tried to call me. They never left a message. They released the money to him and and told me tough. I gave the merchant a poor rating. Alibaba removed my poor rating of the merchant. He only has glowing comments now. Wonder how many poor ratings they remove to make their merchants look good? read full review »