This complaint was actually originally submitted directly to SA Express (with a copy to SAA) via the SA Express website on 22 January 2011. Aside from receiving acknowledgment and a reference number for my complaint (Incident No: 110122-000000). I have tried emailing, repeating my complaint, etc but to no avail. On 1 December 2010, our family of 7 flew out from George on SA 1506, via Johannesburg and onto Rome. Our baggage was checked in all the way through to Rome. Within our party of 7, 4 of us traveled business class and 3 traveled... read full review »