After 11 years of service, I decided to discontinue my service because I was only using about 25-50 minutes of service per month and it was costing me $85 per month. I had just paid my bill on the 19th of March for service until the 22nd of April. I called on the 24th of March to discontinue my service immediately and after about 50 minutes on the phone (42 minutes of hold time) I was informed that I cannot cancel my service and get reimbersed for the remainder of the billing cycle. In other word, once you send in your bill promptly, they will not reimburse your money. I never heard of a service that you must continue and cannot cancel. read full review »