WE SIGNED UP FOR THE TWO ( 2) YEAR CONTRACT WITH TXU ENERGY. THEY PROMISED A 3% PER YEAR CASH BACK LOYALTY REWARD. THE FIRST YEAR, THEY DID HONOR THE 3% CASH BACK REWARD, HOWEVER AFTER THE SECOND YEAR WHEN THE CONTRACT MATURED WE CHANGED SERVICE PROVIDERS. TXU NOW REFUSES TO PAY THE 3% CASH BACK REWARD FOR SAID YEAR. ATTEMPTS TO CORRECT THE PROBLEM THROUGH TXU CUSTOMER SERVICE DEPT. HAS BEEN FUTILE. read full review »