Dear Sir / Madam, I have to bring an issue to your knowledge because now its gone very serious and things are turning out to be really bad. I bought Sony laptop in April 2010 from future shop before leaving for my business trip. My trip got ruined as during my trip the laptop stopped working. I contacted the customer services 3 times they told me to perform some tests and finally they diagnosed as hardware failure. They suggested to send it back to Sony as i was abroad and I informed them they said as soon as you are back return it to... read full review »