I purchased airline tickets from London to Venice return with Brtish Airways for this Oct using Edreams. Due to unfortunate illness we have had to cancel holiday plans. When I went to cancel the flight tickets Edreams told me that I had purchased non-refundable tickets. I asked for a credit towards another flight at a later time they told me I couldn't do that. I contacted BA directly and was told that no I could n't get a refund but I could make changes (cost 60 GBP per passenger) I conveyed this to Edreams and they said oh, yes I... read full review »