USER REVIEWS (bookstory)

960 reviews

DirecTV

Jack Turner July 1, 2011

Beware of "FREE" DirecTV receiver. "Free" to them means "leased." When you discontinue your service, they require that you return your "free" receiver. I got a call from DTV saying that I could get a free new DVR receiver, and I asked if I could replace one that I was leasing. "Yes" was the answer. Actually I decided to replace an older receiver that I owned. Now instead of two leased ones and an owned receiver, I have three leased receivers. Great, eh? When I complained, the woman said that... read full review »

Filled under: Entertainment Location: United States

1 review

Duraflame Electric Stove with Heater

Jack Turner March 29, 2011

This heater, another cheap piece of crap made in China, stopped working in February; we bought it in October. Since Feb. 24, I have been given the runaround by customer service, saying variously that the part (fan motor) was on back-order, was not on back-order, that I would get it in two days, that I would get it in a week or ten days, etc. I still do not have the part, so I am giving up and requesting a full refund for the return of the heater. However, I expect that they will refuse. If I ever get the part, I'll have to install it... read full review »

Filled under: Home & Garden Location: United States