I made the booking of 6 nights stay at Arpoador Inn of Rio de Janeiro on the web of Otel.com, paid by credit card and got the confirmation. The Otel.com sent me repeatedly its confirmation when the stay was pproaching. But when I arrived at the Hotel, I was told there was no reservation for me and I had to pay by myself the room charge again to get a room there. I tried to get in contact with Otel.com but the customer care service tel no. of the States was not available because it was on Saturday. (In addition phone charge from Brazil to... read full review »