It has been 5 weeks and GM has not responded to my letter. It looks like GM does not care about the customers concerns. Below is my letter. Don Suszko General Motors Corporation Corporate Affairs/Community Relations 100 Renaissance Center Detroit, MI 48265 2-24-2011 Ref: Case file # 71-916348674 My intent in writing this letter is constructive, rather than as a GM retiree with a chip on his shoulder. For 50 years I have been loyal to GM, however after this experience I am beginning to feel GM does not deserve... read full review »