On 20th March this year, our boiler which provides both hot water and heating, failed completely, thereby cutting off our heating and hot water supply as we have no immersion heater. We felt somewhat re-assured that the problem would quickly be solved as we had a Home Assistance insurance cover in the event of an ‘emergency’ such as this, through our home contents insurance with AXA. I therefore telephoned the Homeserve helpline and was put in touch with a company called Storm Heating, who I was told was their largest... read full review »